Tebjee's Privacy Policy

1 Introduction & Applicability

Welcome to Tebjee's Privacy Policy. This policy outlines our commitment to protecting and managing your personal information. We believe privacy is a fundamental right, and Tebjee is dedicated to upholding it at all times.

This Privacy Policy applies to Tebjee's website, mobile app, and all digital services. It takes effect whenever you register, log in, place a bet, or use our platform in any other way.

By creating an account with Tebjee, you are considered to have read and accepted this Privacy Policy. Please read it carefully in full.

2 What information is collected

Tebjee collects various types of information from you — directly from you, automatically, or through third parties.

Directly Collected Information

Automatically collected information

When you use Tebjee, the following information is collected automatically:

• Device information: Device type, operating system, browser version.
• Network Data: IP address, Internet Service Provider.
• Usage Type: Page visits, session duration, click patterns.
• Location Data: Approximate geographic location (at country and city level).
• Cookie data: Browsing preferences and session information.

3 Purpose of Data Collection

Tebjee uses your information only for specific, legitimate purposes. Your data is never used for vague or speculative reasons. Each purpose is outlined in detail below:

Service operations

Your information is essential for creating and managing your account, verifying logins, processing betting transactions, and completing deposits and withdrawals — all directly required to provide our services.

Identity Verification & Security

Your identity information is used in the KYC verification process to prevent fraud, detect money laundering, and ensure account security. This is also essential for your own protection.

Service improvement & personalization

By analyzing your betting preferences and usage patterns, we can recommend more relevant offers and games tailored to you — making your Tebjee experience more enjoyable.

Compliance with Legal Obligations

We are legally required to retain and provide certain information to meet the conditions of our international gaming license and the requirements of relevant regulatory authorities.

Contact & support

Your contact information is used to send important account notifications, promotional offers, and customer support communications. You may opt out of promotional messages at any time.

4 Data Sharing Policy

Tebjee never sells your personal information. However, limited data may be shared with trusted parties under specific circumstances.

Who your information is shared with

• Payment Provider: To process deposits and withdrawals, necessary information is shared with payment gateways such as bKash, Nagad, and Rocket.
• KYC verification services: Identity document information may be shared with authorized third parties for identity verification purposes.
• Technology partners: Technology companies that assist in platform operations and support services, all operating under strict confidentiality agreements.
• Regulatory Authority: Information may be disclosed to comply with legal obligations or lawful directives from authorities.
• Fraud Prevention Agency: Information may be shared with industry-recognized bodies to investigate suspicious activity.

Data Not Shared

• Selling your data to marketing or advertising companies.
• Sharing with unrelated businesses for commercial purposes.
• Sharing with unnecessary third parties without your consent.

5 Cookies & Tracking

Tebjee uses cookies and similar tracking technologies. Cookies are small files stored in your browser or device that help enhance your experience.

Cookie Types

Cookie controls

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how Tebjee functions.

The mobile app uses device storage technologies similar to cookies. These can be managed through the app's settings.

6 Data Retention Period

Tebjee only retains your data for as long as necessary. Once the purpose has been fulfilled or the retention period has expired, your data is securely deleted.

• Account information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction records: 7 years from the date of the last transaction (financial regulatory requirement).
• KYC documents: 5 years from the date of verification.
• Support Contact: 2 years from the date of resolution.
• Cookies & Browsing Data: 6 months to 1 year (depending on cookie type).

7 Your rights

As a Tebjee user, you have important rights over your own data. We respect these rights and are here to help you exercise them.

How to Exercise Your Rights

To exercise any of the rights above, please contact us by email. We will respond to your request within 30 business days. In some cases, legal obligations may prevent complete deletion of certain data — we will inform you if that applies.

8 Children's Privacy

Tebjee strictly prohibits providing services to anyone under 18. Our platform is for adults only, and we do not knowingly collect data from minors.

Age is verified at registration and confirmed through ID documents during the KYC process. Any account created using false information will be closed immediately.

If you become aware that a minor's information is in our system, please contact us immediately. We will delete that data without delay.

9 Policy Changes

Tebjee may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified of any significant changes via email or app notification.

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

• Minor changes: only the date will be updated.
• Moderate changes: clearly noted on the page.
• Major changes: You will be notified directly and may be asked to give your consent again.

10 Contact

If you have any questions, comments, or requests regarding this Privacy Policy, don't hesitate to get in touch. Our data protection team is always here to help.